You know what feels good? When you write a Minister and they write back. Like, immediately. His response to my email to him:
I’m afraid to say that UKBA will only reply to any correspondence from your own MP, so there is not much I can do other than raise the issues in general.
You know what? That’s good enough for me. It isn’t his fault that the UKBA will only reply to correspondence from my own MP (let’s hope my MP is awesome and will fight for me). It means a lot that he personally responded (within minutes) and is continuing to support those having issues with this system.